Frequently asked questions 

Bioidentical hormones are precise duplicates of the body's own hormones. Non-bioidentical hormones include conjugated oestrogens or synthetic progestins . Bioidentical hormones may be prescribed in licensed products, or if doses are individualised for you using a UK compounding pharmacy. these products will be unlicensed. Unlicensed medications are used to meet patient's unmet needs where there is sufficient evidence or experience to demonstrate their safety and efficacy. Options will be discussed and all decisions will be made with you.

Yes. Diet and lifestyle has a huge impact on our hormonal health. We believe in the principles of eat well, move well, sleep well and will always include this in the treatment plan. We can recommend relevant functional medicine tests where there is a need to explore your symptoms further.

We will decide this issue with each patient individually. Circumstances may differ depending on age, symptoms and lifestyle factors.

If you have previous blood test results please bring these to your appointment. The results of all blood tests done at the clinic will be given to you at your follow up appointment and stored on your personalised patient portal so that you can review the results and comments at any time.
Blood tests may be done when your symptoms have changed.

Often when we start treatment, people will notice a difference within the first three weeks but give it up to 8 weeks – this is when we meet to review. However, sometimes it can take longer, in which case we will work closely with you  to get the balance right.

Continue taking your hormones as you normally would. There is no need to take extra to compensate for the missed dose.

No. A referral from your doctor is not essential. London Bioidentical Hormones is always happy to write to your doctor at any stage.

Treatment may help with the following symptoms:

Hot flushes or night sweats
Mood changes, such as low mood or anxiety
Low libido
Problems with memory and concentration
Vaginal dryness and pain, itching or discomfort during sex Headaches
Mood changes, such as low mood or anxiety
Joint stiffness, aches and pains
Reduced muscle mass

If you have a problem that is not on this list and wonder if we can help, please email us at

Yes . We do offer telephone or Skype consultations and we can see patients who live abroad, but we still ask that initial appointments are in person, and a minimum number of appointments per year are conducted in person as we believe that face to face appointments offer a much better service for you. Please see Treatment Schedule for an idea of how often we expect to have appointments.
If you have a hearing impairment please bring a signer with you to the appointment.

If you have a query please email and we will do our best to assist you.  However some medical queries will require a telephone call in which case the clinic offers a call back service which the receptionists will arrange with you and which costs £20.

Please be aware that we are unable to offer medical advice before you have had a consultation.

London Bioidentical Hormones counts as a private general practice service and most UK private health insurers will not cover private general practice services. If you have international health insurance please check with your insurer if you would be covered: please note that you would need to pay London Bioidentical Hormones in full and claim back the cost from your insurer.

We welcome all feedback from service users, whether it be positive or negative. We feel strongly that opinions expressed about our service are a valuable learning opportunity for us as a service provider. Please contact the manager directly by e-mail on if you have any comments or complaints regarding any aspect of our service and the manager will respond to your email in 2 working days and we will resolve it as soon as possible and keep you updated in the process